Research Studies

Featured Study: "The Future of UCaas and ccaas"

Due to the rise of remote work environments, telecommunications solutions like Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) are growing alongside the need to improve internal and customer communications. With some vendors offering both UCaaS and CCaaS solutions, is there value in bundling these services with a single vendor?

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STUDY: “ADAPTING IT INFRASTRUCTURE TO CHALLENGING TIMES”

In this study, TenFour and Pulse asked top IT executives about the future of their businesses: the challenges they’re facing with remote work, buying preferences, and technology upgrades, as well as their strategies for adapting to ever-shifting global competition.

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STudy: “OUTSOURCING IT INFRASTRUCTURE MANAGEMENT TO BOOST EFFICIENCY”

IT teams are always being asked to do more with fewer resources, an endeavor made more complex by a shortage of qualified talent. In this report, we look at how teams are working with third parties to facilitate the skills and knowledge needed to boost efficiencies and launch initiatives.

 
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STUDY: “EXPLORING THE FUTURE OF THE POST-PANDEMIC OFFICE SPACE”

The COVID-19 pandemic has changed the way businesses think about their work spaces and broadened the way employees get their jobs done with remote and hybrid work. In this report, we look at how IT executives are adapting to new working conditions and preparing their spaces for in-person operations.

 

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